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- The two word email that broke David's brain
The two word email that broke David's brain
"Sites down" - how 2 words led to an AI breakthrough that saved his sanity (and 90 minutes daily)

David makes and maintains websites for local clients for a living. He is a one man team. A solopreneur. Just him and a laptop, working wherever he pleases.
New website requests came in through referrals and former clients would send through maintenance requests throughout the day.
"Can you update the homepage banner?"
"The client changed their opening hours, can you update the website?"
"Hey, something just broke. Can you check it out?"
The tasks weren't technically hard, but they were disruptive. They came without warning, no structure, and no consistency.
Most were long threads, while some were 2 line emails. He had no filter, just a cluttered inbox full of requests mostly saying they were URGENT.
He wasn't drowning in work, he was drowning in noise and chaos.
The Snail Nest: "So what made you want to use AI?"
David: "(laughs) This one time an owner sent me a 2 word email 'sites down' no context no information. Just 2 words."
He didn't hire anyone. Instead he added one small but high leverage change: a client request form with AI categorizing the work.
"What do you need updated?"
"How urgent is this?"
"Upload a screenshot if needed"
Nothing fancy.
But once the clients hit submit, an AI workflow would parse the request, summarize it and produce a structured output organizing the tasks with a
Summary.
Urgency.
Timeframe.
Drafted response.
Every day went from reactive mode digging through piles of uncategorized work, to opening a clean structured queue of tasks already scoped and prioritized.
The Snail Nest: "So how much time does this save you?"
David: "You know uhh (shrugs) I use to spend maybe an hour or two every morning, but now it takes me less than 15 minutes"
This wasn't about automation. It was about input control.
Client requests still take the same amount of time, but having clarity on what needs to be done has dramatically decreased his mental burden.
It didn't make him faster, it made him more stable. And that was the big win.
He could now sit down and get into deep focus mode without worrying about what to do next.
Most solopreneurs don't burn out from doing the work. They burn out from the way the work arrives.
Unstructured inputs, scattered messages, and context ping pong. It breaks your brain.
AI doesn't have to replace you to be useful. It just needs to reshape the chaos before it hits you. Turn randomness into rhythm and noise into signal.
The Snip Tip
When everything is urgent, nothing is. Let AI filter the noise, so your mind can settle into the real work.
Hope you enjoyed today's newsletter.
If you're using AI to solve real problems in your daily activities, hit reply and tell us how. You might just get featured in an upcoming issue ;)
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